Return & Refund Policy
At Ultrashot, customer satisfaction is our priority. We follow a transparent and fair return policy in compliance with hygiene and safety standards applicable to health and wellness products.

---

Due to the nature of our products, returns are accepted only under the following conditions:
The product is damaged during delivery
The wrong product has been delivered
The product has a manufacturing defect

---

The product must be unused, unopened, and in original packaging.
Return requests must be raised within 48 hours of delivery.
Products damaged due to misuse, mishandling, or improper storage are not eligible for return.

---

Contact our customer support team within 48 hours of receiving the product.
Share clear images or videos of the damaged or incorrect product.
Our team will verify the request.
Once approved, the return will be initiated.

---

Approved refunds will be processed within 7–10 business days.
Refunds will be credited to the original mode of payment.
Shipping charges (if applicable) are non-refundable, unless the return is due to our error.

---

Replacement may be offered instead of a refund, subject to product availability.
Replacements will be dispatched after the returned product is received and inspected.

---

The following items are non-returnable:
Opened or used products
Products returned without original packaging
Products damaged after delivery

---

Orders cancelled before dispatch are eligible for a full refund.
Orders cannot be cancelled once shipped.

---

For return-related queries or assistance, please contact our customer support team.
We are committed to resolving your concerns quickly and fairly.
Eligibility for Returns
Return Conditions
Return Process
Refund Policy
Replacement Policy
Non-Returnable Items
Cancellation & Returns
Contact Us