Support Policy
At Ultrashot, we are committed to providing reliable and responsive customer support to ensure a smooth and satisfying shopping experience.

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Our support team is available Monday to Saturday, excluding public holidays.
Support hours: 10:00 AM – 6:00 PM (IST)

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Customers can reach out to us through the following channels:
Email: [Your Support Email]
Phone / WhatsApp: [Your Contact Number]
Website Contact Form
We aim to respond to all queries within 24–48 business hours.

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Our customer support team assists with:
Order status & tracking
Shipping & delivery related queries
Returns, refunds & replacements
Product information & usage guidance
Payment & billing issues

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For faster resolution, please share your Order ID, registered mobile number, and issue details.
Any discrepancies must be reported within 48 hours of delivery.

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Customers are advised to follow usage instructions mentioned on the product label.
For any adverse reactions or concerns, discontinue use and consult a healthcare professional.
Support is limited to product guidance and does not replace medical advice.

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All complaints are handled fairly and professionally.
We strive to resolve issues within 3–5 business days, depending on the nature of the concern.

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Issues arising due to incorrect usage, self-medication, or negligence are not covered under support.
Support services are subject to verification and company policies.

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Ultrashot reserves the right to update or modify this Support Policy at any time without prior notice. Customers are encouraged to review this page periodically.

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For any assistance or feedback, please feel free to reach out.
Your satisfaction is important to us, and we’re always happy to help.
Customer Support Availability
How to Contact Us
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Order-Related Assistance
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Complaint Resolution
Misuse & Limitations
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